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Could AI Put West Palm Beach on the Tech Map?

Left to right: Kelly Smallridge, president and CEO of Business Development Board of Palm Beach County, Stephen M. Ross, founder and chairman of Related Ross and Bill McDermott, CEO of ServiceNow, talk onstage during an announcement that the Silicon Valley-based artificial intelligence company ServiceNow will lease a significant portion of the new CityPlace office tower at an event at One Flagler office tower in West Palm Beach, Fla., on September 16, 2025.

West Palm Beach might be on the cusp of a new tech and economic chapter, thanks to a major announcement that’s catching attention across South Florida’s business community. The Silicon Valley-based AI company ServiceNow has confirmed plans to open a large regional office in downtown West Palm Beach’s CityPlace development, which is expected to bring roughly 850 high-paying jobs to the city center and attract other tech firms to the area.

At a recent event, Bill McDermott, CEO of ServiceNow, described the move as a kind of “renaissance moment” for the city — a term echoed by local leaders who see potential for West Palm Beach to grow into a larger innovation hub.

Supporting that vision is Stephen M. Ross, founder and chairman of Related Ross, whose real estate firm is developing CityPlace, and Kelly Smallridge, president and CEO of the Business Development Board of Palm Beach County, who both highlighted how this expansion could help spark further investment and job creation throughout the region.

 To learn more, check out the original story over on New York Post’s website.

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